The DAZZLE Factor Developed specifically for the property management industry, this highly interactive workshop covers the nuts and bolts of the leasing process. A Terri Trainer specialty!
Sales Principles from Green Eggs and Ham Utilizing Dr. Seuss' classic book, participants will engage in a fun and interactive review of the sales process. A great half-day refresher!
Set Apart From identifying your competitive advantage and understanding your buyers motives to being physically, mentally and emotionally prepared for each day, top sales associates will learn to set themselves apart from the competition.
Love 'em or Lose 'em In order to provide exceptional customer service, service providers must first know their customers, identify their expectations and understand how to exceed those expectations on a consistent basis.
Customer Retention: Close and Lock the Backdoor This fast paced, interactive session is customized to reinforce the client's existing customer-retention program and provides attendees with numerous ideas for retaining their current customers.
Working with Difficult and Demanding People Take a look at different personality types, identify what makes them tick and discover the best way to work effectively with them.